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WeTransfer vs GoodSend: Comparing File Transfer Services

Introduction

When it comes to transferring large files securely, businesses and individuals have several options. Two popular services are WeTransfer and GoodSend. This article compares these platforms to help you determine which service best meets your needs for secure, efficient file transfers.

Feature Comparison

Feature WeTransfer GoodSend
Pricing Model Free tier with limitations; Premium subscription Pay-per-use ($1.50 per send)
Subscription Required Yes, for premium features No, pay only for what you use
Maximum File Size 2GB (free), 200GB (premium) Up to 10GB total (max 20 files)
File Expiry 7 days (free), 30 days (premium) 7 days
Tracking Limited in free version Full tracking of email delivery, opens, and downloads
Number of Files Limited in free version Up to 20 files per send
Security Encryption during transfer Full encryption for secure transfers

Why Choose GoodSend Over WeTransfer

No Subscription Commitment

GoodSend operates on a simple pay-per-use model charging $1.50 per send. This makes it ideal for:

  • Small businesses with occasional large file transfer needs
  • Freelancers who don't need to send large files daily
  • Project-based teams with fluctuating file sharing requirements

Unlike WeTransfer, which requires a subscription for premium features, GoodSend allows you to purchase credits and use them whenever needed without ongoing monthly fees.

Cost Efficiency

For occasional senders, GoodSend's model can be more cost-effective:

  1. Purchase credits in advance (minimum 10 credits for $15)
  2. Use credits only when you need to send files
  3. No wasted subscription fees during periods of inactivity

Simplified User Experience

GoodSend offers a streamlined process for both senders and recipients:

For Senders:

  1. Upload files via drag-and-drop or file selection
  2. Enter recipient name and email
  3. Send files securely with one click
  4. Track delivery and download status

For Recipients:

  1. Receive email notification with secure download link
  2. Click link to access files
  3. Download files securely without creating an account

Comprehensive Tracking

GoodSend provides detailed tracking functionality:

  • Confirmation when emails are delivered
  • Notification when recipients open emails
  • Alerts when files are downloaded

This tracking capability gives senders confidence and accountability throughout the file transfer process.

When WeTransfer Might Be Better

WeTransfer may be preferable in certain situations:

  • If you need files to stay available longer than 7 days
  • If you primarily send very small files and can use the free tier
  • If you require the ability to password-protect links (available in premium plans)
  • If you need to transfer files larger than 10GB

How to Get Started with GoodSend

  1. Visit https://goodsign.io/goodsend
  2. Purchase credits through the secure Stripe payment portal
  3. Upload your files (up to 20 files, 10GB total)
  4. Enter recipient information
  5. Send your files and track delivery

Troubleshooting Common Issues

Files not uploading:

  • Check your internet connection
  • Ensure individual files don't exceed 1GB
  • Verify you haven't exceeded the 10GB total limit

Recipient can't access files:

  • Confirm the email address was entered correctly
  • Check if the 7-day expiration period has passed
  • Ensure recipient is checking the correct email account

Payment issues:

  • Try a different credit card
  • Ensure your card details are entered correctly
  • Contact support if payments are declined

Quick Tips

  • Purchase credits in bulk to have them available whenever needed
  • Save frequently used recipient information for faster sending
  • Check tracking information to confirm your files were received
  • Remember files expire after 7 days—inform recipients accordingly
  • For repeated sends to the same person, consider spacing them to maximize the 7-day window
  • Use descriptive file names to help recipients identify content easily
  • Test large file transfers during non-peak internet usage times for faster uploads

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