Using GoodSend: The Simple Way to Transfer Large Files Securely

GoodSend provides a straightforward solution for transferring large files securely without the need for a subscription. Whether you're sending important documents, high-resolution images, or large video files, GoodSend makes the process simple and secure.

What is GoodSend?

GoodSend is a pay-as-you-go file transfer service that costs just $1.50 per send. It's designed for businesses and individuals who need to send large files occasionally without committing to a monthly subscription.

Key Features

• No subscription required - Pay only when you send files
• Secure encryption for all file transfers
• Send up to 20 files in a single transfer
• 10GB total file size limit per transfer
• 7-day file availability before automatic expiration
• Comprehensive tracking of email delivery, opens, and downloads
• Support for all file types
• Simple, intuitive interface for both senders and recipients

How to Send Files with GoodSend

Step 1: Upload Your Files

1. Go to GoodSend
2. Either drag and drop your files into the upload area or click to select files from your device
3. You can upload up to 20 files with a combined size of up to 10GB

Step 2: Enter Recipient Information

1. Enter the recipient's name and email address
2. Add a message if needed
3. Review your files to ensure you've selected the correct ones

Step 3: Complete the Send

1. Click the "Send" button
2. One credit ($1.50) will be deducted from your account
3. The recipient will receive an email with a secure link to download the files

Step 4: Track Your Send

1. After sending, you'll be able to track:
   • When the email was delivered
   • If and when the recipient opened the email
   • If and when the files were downloaded

Purchasing Credits

GoodSend operates on a credit system:

• Each file send costs 1 credit ($1.50)
• Credits are purchased in minimum blocks of 10 ($15)
• Purchase credits securely through our Stripe payment portal
• All major credit cards accepted

When to Use GoodSend

GoodSend is ideal for:

File Security and Management

• All files are encrypted during transit and storage
• Files are automatically deleted after 7 days
• No need to manually clean up or manage stored files
• Recipients access files through a secure link, no account creation required

Troubleshooting

Common Issues and Solutions

• Recipient can't find the email: Ask them to check spam folders and add goodsign.io to their safe senders list
• Upload is slow: Try a more stable internet connection or upload smaller files individually
• Files not downloading: Ensure the 7-day period hasn't expired; resend if necessary
• Payment issues: Verify your credit card details or try an alternative payment method

Quick Tips

• Purchase credits in bulk to have them ready when you need to send files
• Notify recipients by text or phone that you've sent files via GoodSend
• For time-sensitive transfers, check the tracking to confirm receipt
• Use descriptive file names to help recipients identify the contents
• If sending multiple files, consider organizing them in a ZIP archive first
• Always double-check recipient email addresses to avoid sending sensitive files to incorrect contacts