How to Send Large Files Safely with GoodSend

In today's digital world, sharing large files securely can be challenging. Email attachments often have size limitations, and free file-sharing services may compromise security. GoodSend provides a simple, secure solution for sending large files without requiring a subscription.

Why Security Matters When Sending Files

When transferring files containing sensitive information, security should be your top priority. Unsecured file transfers can lead to:

• Data breaches
• Unauthorized access to confidential information
• Compliance violations
• Identity theft
• Financial losses

Introducing GoodSend: A Secure File Transfer Solution

GoodSend is designed to address these concerns, offering a secure, pay-as-you-go service for sending large files safely.

Key Security Features

• End-to-end encryption: Your files are encrypted during transfer
• Secure download links: Recipients receive a secure link rather than the actual file
• Automatic file expiration: Files are automatically deleted after 7 days
• Delivery tracking: Monitor when emails are opened and files are downloaded

How to Send Files Securely Using GoodSend

Step 1: Prepare Your Files

1. Ensure your files are ready to send
2. Check that your total file size is under 10GB
3. Verify you have no more than 20 files to send at once

Step 2: Upload Files

1. Visit GoodSend
2. Drag and drop your files onto the upload area, or click to browse your device
3. Wait for your files to complete uploading

Step 3: Enter Recipient Details

1. Enter your recipient's name and email address
2. Add a message if needed
3. Review your files and recipient information for accuracy

Step 4: Send Files

1. Click the "Send" button
2. Your file will be securely uploaded and a credit will be deducted from your account
3. The recipient will receive an email with a secure download link

Step 5: Track Delivery

1. GoodSend automatically tracks:
   • Email delivery status
   • When the email is opened
   • When files are downloaded
2. You'll receive notifications at each step of the process

Purchasing Credits

GoodSend operates on a credit system:

To purchase credits:

1. Log into your GoodSend account
2. Navigate to the "Credits" section
3. Select the number of credits you wish to purchase
4. Complete the payment through the secure Stripe payment portal
5. Your credits will be immediately available for use

File Size and Type Limitations

• Maximum file size: 1GB per individual file
• Maximum combined size: 10GB per send
• Maximum number of files: 20 files per send
• File types: All file types are supported

Troubleshooting Common Issues

Files Won't Upload

• Check your internet connection
• Ensure files don't exceed size limitations
• Try refreshing the page and uploading again
• Try uploading fewer files at once

Recipient Can't Access Files

• Verify the email address was entered correctly
• Ask recipient to check spam/junk folders
• Confirm the 7-day access period hasn't expired
• Resend the files if necessary

Quick Tips

• Compress files before uploading to reduce size and transfer time
• Password-protect sensitive documents before uploading for an extra layer of security
• Check file names for special characters that might cause issues
• Send multiple batches if your files exceed the 10GB total limit
• Purchase credits in advance to ensure you can send files whenever needed
• Inform recipients that they'll be receiving a secure file link to prevent confusion
• Check tracking information to ensure recipients have downloaded your files

By following these guidelines, you can ensure your large files are transferred securely and efficiently using GoodSend.