How Does GoodSend Work?

GoodSend is a secure file transfer service that lets you send large files easily without requiring a subscription. This guide explains how GoodSend works and how to use it effectively.

Understanding GoodSend

GoodSend operates on a simple, pay-as-you-go model where you pay only for what you use. Each file sending operation costs 1 credit ($1.50), making it ideal for businesses and individuals who need to send large files occasionally without committing to a monthly subscription.

Key Features

• Pay-per-use: $1.50 per send (1 credit)
• Large file support: Send up to 20 files with a combined size limit of 10GB
• Secure transfers: All files are encrypted for maximum security
• Comprehensive tracking: Monitor email delivery, opening, and file downloads
• Automatic expiration: Files expire after 7 days for enhanced security
• No subscription required: Only pay when you send files

How to Send Files with GoodSend

Step 1: Upload Your Files

1. Navigate to GoodSend
2. Upload your files by either:
   • Dragging and dropping files into the upload area
   • Clicking to browse and select files from your device
3. You can upload up to 20 files with a combined size limit of 10GB

Step 2: Enter Recipient Information

1. Enter the recipient's name and email address
2. Add a custom message if desired
3. You can add multiple recipients if needed

Step 3: Send Your Files

1. Click the "Send" button
2. One credit ($1.50) will be deducted from your account
3. The system will process your files and send a secure download link to your recipients

Step 4: Track Your Send

1. GoodSend automatically tracks:
   • When the email is delivered
   • When the recipient opens the email
   • When files are downloaded
2. You'll receive notifications for these events

How Recipients Access Files

When you send files through GoodSend, recipients will:

1. Receive an email with a secure download link
2. Click the link to access a secure download page
3. Download the files directly without needing to create an account
4. Have 7 days to download the files before they expire

Purchasing Credits

To use GoodSend, you'll need to purchase credits:

1. Credits cost $1.50 each
2. Minimum purchase is 10 credits ($15)
3. Credits are purchased through our secure Stripe payment portal
4. All major credit cards are accepted

Comparing File Transfer Options

Troubleshooting

• Files not uploading? Check your internet connection and ensure files don't exceed the 10GB combined limit.
• Recipient didn't receive the email? Verify the email address and check if the email landed in their spam folder.
• Download link expired? Links automatically expire after 7 days. You'll need to send the files again.
• Payment issues? Ensure your credit card information is current and try again, or contact support.

Quick Tips

• Purchase credits in bulk to have them ready when you need to send files quickly
• Compress large files before uploading to save credits and speed up the transfer process
• Inform recipients in advance about the 7-day expiration to ensure they download files promptly
• Use descriptive file names to help recipients identify the contents easily
• For recurring sends to the same recipient, consider saving them as a contact for quicker sending
• Check the tracking information to confirm your files have been downloaded before discussing them with recipients