When Your File is Too Big to Email: Using GoodSend as Your Solution

The Email Size Problem

Most email providers limit attachment sizes to between 10MB and 25MB. This creates challenges when you need to send:

• High-resolution images or videos
• Design files and graphics
• Audio recordings
• Large PDF documents
• Presentations with multimedia
• Software packages or applications

When you attempt to exceed these limits, you'll typically receive an error message preventing you from sending your email.

How GoodSend Solves This Problem

GoodSend provides a simple, secure alternative to email attachments for sending large files without the frustration of size limitations.

Key Benefits

• No Size Restrictions: Send files up to 1GB individually
• Bulk Transfer: Send up to 20 files at once (up to 10GB total)
• No Technical Setup: Works through your browser - no software installation needed
• Pay-As-You-Go: No subscription required - $1.50 per send
• Enhanced Security: Files are encrypted during transfer
• Tracking Capabilities: Know when your files are received and downloaded

How to Send Large Files with GoodSend

Step 1: Access GoodSend

Visit https://goodsign.io/goodsend in your web browser.

Step 2: Add Your Files

There are two ways to add files:

• Drag and drop files directly from your computer to the upload area
• Click the upload area to browse and select files

Step 3: Enter Recipient Information

Fill in:

• Recipient's name
• Recipient's email address
• Optional message

Step 4: Send Your Files

Click the "Send" button to transmit your files. If this is your first time, you'll be prompted to purchase credits.

Step 5: Track Your Delivery

GoodSend provides tracking information so you'll know:

• When the email notification is delivered
• When the recipient opens the email
• When files are downloaded

Purchasing Credits

Each file send costs 1 credit ($1.50). Credits are purchased in advance through our secure payment system:

1. Click "Purchase Credits" when prompted
2. Select your credit package (minimum purchase: 10 credits for $15)
3. Complete payment through our secure Stripe portal
4. Your credits will be immediately available for use

Comparison: Email vs. GoodSend

For Recipients

Recipients receive:

1. An email with a secure link
2. No account creation required
3. Simple download interface
4. Access to files for 7 days

Troubleshooting Tips

Issue: Files not uploading Solution: Check your internet connection or try uploading smaller batches

Issue: Recipient can't access files Solution: Confirm the email address is correct and check if the 7-day expiration period has passed

Issue: Payment not processing Solution: Ensure your credit card information is correct and try an alternative payment method if available

Quick Tips

• ✅ Combine multiple files into a zip archive before uploading to reduce the number of files
• ✅ Use descriptive file names to help recipients identify contents
• ✅ For extremely time-sensitive transfers, alert recipients by phone that you've sent files
• ✅ Purchase credits in advance if you anticipate sending multiple large files
• ✅ Add a clear subject line or message to provide context for your files
• ✅ Remember that files automatically expire after 7 days - remind recipients if needed