Understanding GoodSend: Your On-Demand Secure File Transfer Solution

What is GoodSend?

GoodSend is a pay-as-you-go secure file transfer service designed for businesses and individuals who need to send large files occasionally without the commitment of a subscription. For just $1.50 per send, you can securely transfer files up to 1GB in size with full tracking capabilities.

Key Features

How GoodSend Works

For Senders

1. Upload Your Files: Drag and drop files into the upload area or click to select files from your computer.
2. Enter Recipient Details: Add the name and email address of the person you want to receive your files.
3. Send: Confirm and send your files. One credit ($1.50) will be used per send.
4. Track: Monitor when your recipient receives the email, opens it, and downloads the files.

For Recipients

1. Receive Email: Recipients get an email with a secure link to download the files.
2. Access Files: By clicking the link, recipients can securely access and download the shared files.
3. Download: Files can be downloaded individually or all at once.

Managing Your Credits

Credits are the currency of GoodSend:

1. Purchase Credits: Buy a minimum of 10 credits at $1.50 each through our secure Stripe payment portal.
2. Use Credits: Each file send uses 1 credit, regardless of file size (up to limits).
3. Track Usage: Monitor your remaining credits in your account dashboard.

Best Practices for Using GoodSend

1. Compress Large Files: Consider zipping files to maximize your 10GB total transfer limit.
2. Notify Recipients: Let your recipients know to expect a file from GoodSend, especially for first-time users.
3. Check Expiration: Remember that files expire after 7 days - inform recipients if they need to download promptly.
4. Verify Email Addresses: Double-check recipient email addresses to ensure delivery.

Troubleshooting Common Issues

Recipient Can't Access Files

• Verify the email address was entered correctly
• Check if the 7-day expiration period has passed
• Ensure the recipient is checking the correct email account
• Ask them to check spam/junk folders

Upload Problems

• Confirm file size is under 1GB per file
• Ensure total transfer size is under 10GB
• Check your internet connection stability
• Try uploading fewer files at once if experiencing issues

Payment Issues

• Verify your credit card information is current
• Ensure you're using a supported payment method
• Contact support if credits were purchased but not added to your account

Security Information

GoodSend takes security seriously by implementing:

• End-to-end encryption for all file transfers
• Secure payment processing through Stripe
• Automatic file deletion after 7 days
• No storage of files beyond necessary transfer period

Quick Tips

• 🔑 Purchase credits in bulk to always have them available when needed
• 📱 GoodSend works on mobile devices too - send files from anywhere
• 📅 Set a calendar reminder about file expiration if sending time-sensitive documents
• 📂 Organize files with clear naming conventions before uploading for recipient convenience
• 🔔 Enable notifications to know exactly when recipients download your files
• 🔒 For highly sensitive files, let recipients know to download immediately and store securely

Visit https://goodsign.io/goodsend to start sending your files securely today.