How to Send Big Files with GoodSend

Sending large files can be challenging with traditional email services that often have size limitations. GoodSend provides a simple, secure solution for sending big files without the need for a subscription. This guide will walk you through the process of sending large files using GoodSend.

What Is GoodSend?

GoodSend is a pay-as-you-go file transfer service that allows you to send files up to 1GB in size (with a combined limit of 10GB per send). The service costs just $1.50 per send and includes delivery tracking, encryption, and an easy-to-use interface.

Step-by-Step Guide to Sending Big Files

1. Prepare Your Files

Before sending, ensure your files meet these requirements:

• Each individual file must be 1GB or smaller
• You can send up to 20 files at once
• Total combined size must not exceed 10GB

2. Access GoodSend

Navigate to GoodSend in your web browser.

3. Upload Your Files

You have two options for uploading:

• Drag and drop: Simply drag files from your computer and drop them onto the upload area
• Click to select: Click the upload area and use the file browser to select your files

4. Enter Recipient Information

After your files are uploaded:

1. Enter the recipient's name
2. Enter the recipient's email address
3. Add an optional message if needed

5. Complete the Send

1. Review your file selection and recipient information
2. Click the "Send Files" button
3. If this is your first time using GoodSend, you'll be prompted to purchase credits

6. Payment Process

If you need to purchase credits:

1. GoodSend credits cost $1.50 each (minimum purchase of 10 credits)
2. Follow the secure payment process through Stripe
3. All major credit cards are accepted

7. Track Your Send

After sending, you can track:

• Email delivery status
• When the recipient opens the email
• When files are downloaded

How Recipients Access Your Files

Recipients will:

1. Receive an email with a secure download link
2. Click the link to access the file download page
3. Download the files directly to their device
4. Have 7 days to download before the files expire

Common File Size Reference

Troubleshooting

Files won't upload?

• Check your internet connection
• Ensure each file is under 1GB
• Try refreshing the page and uploading again

Recipient can't access files?

• Confirm you entered the correct email address
• Ask them to check their spam folder
• Resend the files if they've expired (after 7 days)

Payment issues?

• Verify your credit card information is correct
• Ensure your card isn't expired or blocked for online purchases
• Try a different credit card if available

Quick Tips

• Save on multiple sends: Purchase credits in advance (minimum 10 for $15)
• Time-sensitive material: Inform recipients that links expire after 7 days
• Organization: Zip multiple related files together to make downloading easier
• Security: Files are encrypted during transfer for maximum security
• File names: Use clear file names so recipients know what they're receiving
• Track important sends: Check delivery status for time-sensitive transfers
• Mobile friendly: Both sending and receiving work on mobile devices