back

Encrypted File Transfer Online with GoodSend

Introduction to Secure File Transfers

In today's digital world, sending files securely is paramount for businesses and individuals alike. GoodSend provides a reliable, encrypted file transfer solution that ensures your sensitive documents remain confidential throughout the transmission process.

What Makes GoodSend's Encryption Secure?

GoodSend employs industry-standard encryption protocols to protect your files during transfer. When you upload a file to GoodSend, it's immediately encrypted and remains protected until your recipient downloads it. This end-to-end encryption ensures that only the intended recipient can access the contents of your files.

How to Send Encrypted Files with GoodSend

Sending encrypted files with GoodSend is straightforward and user-friendly:

  1. Visit GoodSend
  2. Upload your files (up to 20 files with a combined size of 10GB)
    • Drag and drop files into the upload area
    • Or click to select files from your device
  3. Enter recipient information (name and email address)
  4. Complete the send process
  5. Your recipient receives a secure link via email to download the files
  6. Track when emails are opened and files are downloaded

Benefits of GoodSend's Encrypted File Transfer

Feature Benefit
Pay-per-use model No subscription required - pay only $1.50 per send
End-to-end encryption Files remain secure throughout the entire transfer process
File expiration All files automatically expire after 7 days for enhanced security
Delivery tracking Know exactly when files are delivered and downloaded
Large file support Send files up to 1GB individually (10GB combined)
Multiple file sending Upload and send up to 20 files at once

When to Use Encrypted File Transfers

Encrypted file transfers are essential when sharing:

  • Financial documents
  • Legal contracts
  • Personal identification information
  • Medical records
  • Proprietary business information
  • Client deliverables with confidentiality requirements

Purchasing GoodSend Credits

GoodSend operates on a credit-based system:

  1. Credits cost $1.50 each
  2. Minimum purchase is 10 credits ($15)
  3. Each file send uses 1 credit, regardless of file size
  4. Purchase securely through the Stripe payment portal
  5. All major credit cards accepted

Troubleshooting Encrypted File Transfers

If you encounter issues with your encrypted file transfers:

  • Files won't upload: Check your internet connection and ensure file sizes don't exceed 1GB per file or 10GB total
  • Recipient can't download: Verify the recipient is using the correct link and that the 7-day expiration hasn't passed
  • Email delivery issues: Ask recipients to check spam folders or provide an alternative email address
  • Payment problems: Ensure your credit card details are entered correctly in the Stripe portal

Security Best Practices When Using GoodSend

To maximize security when transferring files:

  1. Use strong, unique passwords for your GoodSend account
  2. Avoid sending the secure link through additional channels
  3. Don't include sensitive information in file names
  4. Consider compressing and password-protecting extremely sensitive files before uploading
  5. Inform recipients in advance to expect the secure file transfer

Quick Tips

  • Files automatically expire after 7 days - inform recipients to download promptly
  • Purchase credits in bulk to have them available when needed
  • All file types are supported, making GoodSend versatile for any business need
  • Use the tracking feature to confirm when recipients have downloaded files
  • For very large files, consider compressing them before uploading to optimize transfer speed
  • GoodSend is perfect for businesses that need occasional secure file transfers without a subscription

Digital eSignatures
No subscriptions
One million trees 🌳

All rights reserved © GoodSign Limited 2025
2 Stuart St, Ponsonby, Auckland 1011, New Zealand..