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How to Send Files Securely with GoodSend
GoodSend provides a simple and secure way to transfer large files without a subscription. This guide walks you through the entire process of sending files securely using our service.
What is GoodSend?
GoodSend is a pay-as-you-go file transfer service that enables you to securely send files up to 10GB for just $1.50 per send. With end-to-end encryption, delivery tracking, and a simple interface, GoodSend makes sharing large files both easy and secure.
Getting Started
1. Purchase Credits
Before sending files, you'll need to purchase credits:
Visit GoodSend
Click on "Buy Credits"
Select the number of credits you wish to purchase (minimum of 10 credits)
Complete payment through our secure Stripe payment portal
Your account will be credited immediately
Each send costs 1 credit ($1.50).
2. Sending Files Securely
Once you have credits, follow these steps to send files:
Log in to your GoodSend account
Click the "New Send" button
Upload files using one of two methods:
Drag and drop files into the upload area
Click the upload area to browse and select files
Enter recipient information:
Recipient's name
Recipient's email address
Add an optional message if desired
Click "Send Files"
File Sending Specifications
Feature
Limit
Maximum number of files
20
Maximum size per file
1GB
Maximum total size
10GB
Expiration period
7 days
Cost
1 credit ($1.50) per send
Supported file types
All file types
Tracking Your Sent Files
GoodSend provides comprehensive tracking for all your sent files:
Log in to your account
Navigate to "Sent Files" section
View the status of each send, including:
Email delivery confirmation
When the recipient opened the email
When and if files were downloaded
Remaining time before expiration
How Recipients Access Files
Recipients receive an email with:
A notification that you've sent them files
A secure link to download the files
Information about the sender (you)
Any message you included with the send
Recipients simply click the link and can download all files through a secure browser interface. No account creation is required for recipients.
Security Features
GoodSend employs several security measures to keep your files safe:
End-to-end encryption for all transfers
Secure link generation for recipients
Automatic file expiration after 7 days
Secure payment processing through Stripe
No file storage on recipients' devices (browser-based download)
Troubleshooting Common Issues
Recipient Hasn't Received the Email
Check the tracking information to confirm the email was sent
Verify you entered the correct email address
Ask the recipient to check their spam/junk folder
Resend the files if necessary
Upload Issues
Ensure each file is under 1GB
Verify the total size of all files is under 10GB
Check your internet connection
Try uploading fewer files at once if experiencing timeouts
Payment Problems
Verify your credit card information is correct
Ensure your card has international transaction capabilities enabled
Contact support if charges appear but no credits are added
Quick Tips
Save on multiple sends : Purchase credits in bulk for future use
Organize before sending : Zip multiple small files together to make downloads easier for recipients
Set reminders : Files expire after 7 days, so remind recipients if they haven't downloaded
Verify before sending : Double-check recipient email addresses to avoid sending sensitive information to the wrong person
Use descriptive filenames : Help recipients identify what you've sent without needing to open files
Track activity : Check the tracking page to follow up with recipients who haven't downloaded files