How to Send Large Files Securely with GoodSend

GoodSend provides a simple, secure alternative to services like WeTransfer, allowing you to send files up to 10GB without a subscription. This guide shows you how to quickly share large files with colleagues, clients, or friends.

What is GoodSend?

GoodSend is a pay-as-you-go file transfer service that lets you:

• Send files up to 10GB securely (up to 20 files per transfer)
• Pay only $1.50 per send with no subscription
• Track when recipients receive, open, and download your files
• Share files that automatically expire after 7 days for security

Step-by-Step Guide to Sending Files

1. Prepare Your Files

Before sending, ensure your files are ready:

• You can send up to 20 files in a single transfer
• Combined file size limit is 10GB
• All file types are supported

2. Upload Your Files

1. Visit GoodSend
2. Select files using one of two methods:
   • Drag and drop files directly onto the upload area
   • Click the upload area to browse and select files from your device

3. Add Recipient Information

After your files upload:

1. Enter the recipient's name
2. Enter the recipient's email address
3. Add an optional message if desired

4. Complete the Send

1. Click the "Send Files" button
2. If this is your first time using GoodSend or you've used all your credits, you'll be prompted to purchase credits
3. Once payment is confirmed, your files will be sent

5. Track Your Send

After sending:

• You'll receive confirmation when your email is delivered
• Get notifications when the recipient opens the email
• See when files are downloaded

Purchasing Credits

GoodSend works on a credit system:

• Each file send costs 1 credit ($1.50)
• Credits are purchased in minimum packs of 10 ($15.00)
• Payment is processed securely through Stripe
• All major credit cards are accepted

How Recipients Access Files

When you send files through GoodSend:

1. Recipients receive an email with a secure download link
2. They click the link to access your files
3. Files can be downloaded directly from their browser
4. No account creation is required for recipients

Comparing GoodSend vs. WeTransfer

Troubleshooting Tips

Files Won't Upload?

• Check your internet connection
• Ensure files don't exceed the 10GB total limit
• Try uploading fewer files at once

Recipient Can't Access Files?

• Confirm you entered the correct email address
• Ask them to check spam/junk folders
• Remember files expire after 7 days

Payment Issues?

• Verify your credit card information is current
• Ensure your card isn't being blocked for security reasons
• Contact support if charges appear but credits aren't added

Quick Tips

• Save on Costs: Combine multiple files into a single ZIP archive when possible
• Improve Security: Use password protection for sensitive files
• Ensure Delivery: Double-check email addresses before sending
• Track Important Sends: Keep the confirmation email for reference
• Stay Organized: Name your files clearly before uploading
• Maximize Space: Compress large files before sending to stay under limits
• Plan Ahead: Remember the 7-day expiration when sending time-sensitive materials