Using Password Protection with GoodSend for Secure File Sharing
Introduction
GoodSend provides robust security for all file transfers by default. While GoodSend isn't free (each send costs $1.50), it offers exceptional value through its pay-per-use model and advanced security features, including optional password protection for your sensitive files.
How Password Protection Works with GoodSend
When sending files through GoodSend, you can add an extra layer of security by setting a password. This ensures that only recipients with both the link and the password can access your files.
Setting Up Password Protection
Follow these simple steps to password-protect your files:
Upload your files - Drag and drop or click to select up to 20 files (maximum 10GB combined)
Enter recipient details - Add the name and email address of your recipient
Enable password protection - Check the "Password Protect" option
Create a strong password - Enter a unique password (avoid easily guessable combinations)
Complete the send - Confirm and send your files (uses 1 credit, $1.50)
Communicating the Password Securely
For maximum security, don't include the password in the same email that delivers the GoodSend link. Instead:
Send the password via a different communication channel (text message, phone call)
Use a communication method you've previously established with the recipient
Consider using a password hint that only the intended recipient would understand
Benefits of Password Protection with GoodSend
Feature
Benefit
Dual-layer security
Requires both link access and password knowledge
Time-limited access
Files automatically expire after 7 days
Tracking capabilities
Monitor when emails are opened and files are downloaded
No subscription required
Pay only $1.50 per send
Large file support
Send files up to 1GB individually (10GB total)
When to Use Password Protection
Password protection is particularly valuable when:
Sharing confidential business documents
Transferring files containing personal data
Sending sensitive information to clients
Delivering intellectual property to partners
Sharing files with financial or legal information
How Recipients Access Password-Protected Files
When you send password-protected files, your recipients will:
Receive an email with a secure download link
Click the link to access the GoodSend download page
Be prompted to enter the password
Once authenticated, they can download the files
You'll receive notifications when recipients open the email and download the files, allowing you to verify successful delivery.
Purchasing Credits for Secure File Sharing
While GoodSend isn't free, its pricing is transparent and affordable:
Credits cost $1.50 each (minimum purchase of 10 credits)
Each file send uses 1 credit, regardless of the number of files (up to 20)
Purchase credits securely through our Stripe payment portal
All major credit cards accepted
Troubleshooting Password-Protected Sends
If recipients report issues accessing password-protected files:
Verify they're using the exact password you created (case-sensitive)
Ensure they're using the link from the most recent email
Check if the 7-day expiration period has passed
Confirm they have a stable internet connection for downloading
If necessary, create a new send with a different password
Quick Tips
Create strong passwords: Combine letters, numbers, and special characters
Set file expiration reminders: Calendar the 7-day expiration date
Purchase credits in advance: Buy the 10-credit minimum to have sends available when needed
Test with trusted recipients: For critical shares, send to a colleague first to verify password functionality
Track your sends: Monitor the email and download notifications for security assurance
Security best practice: Never share passwords in the same email as the download link