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Using Password Protection with GoodSend for Secure File Sharing

Introduction

GoodSend provides robust security for all file transfers by default. While GoodSend isn't free (each send costs $1.50), it offers exceptional value through its pay-per-use model and advanced security features, including optional password protection for your sensitive files.

How Password Protection Works with GoodSend

When sending files through GoodSend, you can add an extra layer of security by setting a password. This ensures that only recipients with both the link and the password can access your files.

Setting Up Password Protection

Follow these simple steps to password-protect your files:

  1. Upload your files - Drag and drop or click to select up to 20 files (maximum 10GB combined)
  2. Enter recipient details - Add the name and email address of your recipient
  3. Enable password protection - Check the "Password Protect" option
  4. Create a strong password - Enter a unique password (avoid easily guessable combinations)
  5. Complete the send - Confirm and send your files (uses 1 credit, $1.50)

Communicating the Password Securely

For maximum security, don't include the password in the same email that delivers the GoodSend link. Instead:

  • Send the password via a different communication channel (text message, phone call)
  • Use a communication method you've previously established with the recipient
  • Consider using a password hint that only the intended recipient would understand

Benefits of Password Protection with GoodSend

Feature Benefit
Dual-layer security Requires both link access and password knowledge
Time-limited access Files automatically expire after 7 days
Tracking capabilities Monitor when emails are opened and files are downloaded
No subscription required Pay only $1.50 per send
Large file support Send files up to 1GB individually (10GB total)

When to Use Password Protection

Password protection is particularly valuable when:

  • Sharing confidential business documents
  • Transferring files containing personal data
  • Sending sensitive information to clients
  • Delivering intellectual property to partners
  • Sharing files with financial or legal information

How Recipients Access Password-Protected Files

When you send password-protected files, your recipients will:

  1. Receive an email with a secure download link
  2. Click the link to access the GoodSend download page
  3. Be prompted to enter the password
  4. Once authenticated, they can download the files

You'll receive notifications when recipients open the email and download the files, allowing you to verify successful delivery.

Purchasing Credits for Secure File Sharing

While GoodSend isn't free, its pricing is transparent and affordable:

  1. Credits cost $1.50 each (minimum purchase of 10 credits)
  2. Each file send uses 1 credit, regardless of the number of files (up to 20)
  3. Purchase credits securely through our Stripe payment portal
  4. All major credit cards accepted

Troubleshooting Password-Protected Sends

If recipients report issues accessing password-protected files:

  • Verify they're using the exact password you created (case-sensitive)
  • Ensure they're using the link from the most recent email
  • Check if the 7-day expiration period has passed
  • Confirm they have a stable internet connection for downloading
  • If necessary, create a new send with a different password

Quick Tips

  • Create strong passwords: Combine letters, numbers, and special characters
  • Set file expiration reminders: Calendar the 7-day expiration date
  • Purchase credits in advance: Buy the 10-credit minimum to have sends available when needed
  • Test with trusted recipients: For critical shares, send to a colleague first to verify password functionality
  • Track your sends: Monitor the email and download notifications for security assurance
  • Security best practice: Never share passwords in the same email as the download link

Visit https://goodsign.io/goodsend to start sending your password-protected files securely today.

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