Resumable file uploads allow you to continue uploading files from where you left off if your connection is interrupted. This feature is particularly valuable when transferring large files, as it saves time and bandwidth by not requiring you to restart the entire upload process from the beginning.
How Resumable Uploads Work in GoodSend
GoodSend's file transfer system automatically includes resumable upload functionality. If your internet connection drops or your browser closes unexpectedly during an upload, GoodSend will remember the portion of the file that was already uploaded when you return to complete the transfer.
Benefits of Resumable Uploads
Save time: No need to restart large uploads from the beginning
Reduce bandwidth usage: Only transfer the remaining portions of your files
Increase reliability: Successfully send files even with unstable connections
Reduce frustration: Minimize the impact of connection issues
Drag and drop your files or click to select them (up to 20 files, 10GB total)
Begin the upload process
Step 2: If Your Connection Is Interrupted
If your internet connection drops or your browser closes during upload:
Return to the GoodSend page
Log in if necessary
The system will automatically detect your previous upload attempt
You'll see a prompt asking if you want to resume your previous upload
Click "Resume" to continue from where you left off
Step 3: Complete Your Transfer
Once your resumed upload completes:
Enter the recipient's name and email address
Add an optional message if desired
Click "Send" to deliver your files securely
The recipient will receive an email with a secure link to download the files.
Troubleshooting Resumable Uploads
Issue
Solution
Resume option not appearing
Clear your browser cache and try again
Upload seems stuck
Refresh the page - progress should be preserved
Files won't resume after system restart
Files may need to be re-uploaded if your computer was restarted
Browser says "storage quota exceeded"
Clear some browser storage space or try a different browser
Best Practices for Large File Uploads
Use a stable internet connection when possible
Close unnecessary applications to maximize bandwidth
Keep your browser tab open during uploads
Check your available credits before starting (each send costs 1 credit/$1.50)
Consider splitting very large files into smaller archives for more reliable uploads
File Expiration and Tracking
Remember that all GoodSend files automatically expire after 7 days for security. You can track email delivery, when emails are opened, and when files are downloaded through your GoodSend dashboard.
Pricing for File Transfers
GoodSend operates on a pay-as-you-go model:
$1.50 per send (1 credit)
Minimum purchase of 10 credits
No subscription required
Secure payment through Stripe
Quick Tips
For very large files, a wired internet connection provides the most stability
Upload speeds depend on your internet connection's upload bandwidth
Files continue uploading in the background even if you switch to another browser tab
Consider compressing large files before uploading to improve transfer speed
Keep the upload page open until you see "Upload Complete" confirmation
If a resume fails multiple times, try uploading smaller batches of files
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