Everything You Need to Know About Secure File Sending with GoodSend

In today's digital world, sharing files securely is more important than ever. Whether you're a business professional sending sensitive documents to clients or an individual sharing important files with family members, security should always be a priority. GoodSend offers a simple, pay-as-you-go solution for sending files securely without the commitment of a subscription.

What Makes File Transfers Secure?

Secure file transfers incorporate several key elements:

• Encryption: Files are encrypted during transfer so they can't be intercepted and read
• Access control: Only intended recipients can access the files
• Delivery confirmation: Senders know when files have been received and accessed
• Expiration policies: Files aren't accessible indefinitely, reducing risk exposure

GoodSend implements all these security measures to ensure your files remain protected.

How GoodSend Works

GoodSend provides a straightforward process for secure file sending:

1. Upload your files

   • Drag and drop files directly into the interface
   • Or click to browse and select files from your device
   • Send up to 20 files at once
   • Up to 10GB total file size per send

2. Enter recipient details

   • Add recipient name and email address
   • Add an optional message for context

3. Complete the send

   • One credit ($1.50) is used per send
   • Recipients receive a secure download link via email

4. Track your send

   • Monitor email delivery status
   • See when recipients open the email
   • Confirm when files are downloaded

Security Features of GoodSend

When to Use GoodSend

GoodSend is ideal for:

• Sending sensitive business documents (contracts, financial records, client information)
• Sharing large media files that exceed email attachment limits
• One-time or occasional file sharing without commitment to a subscription
• Small businesses that need secure file transfer without enterprise-level costs
• Professionals who need to verify receipt of important documents

Step-by-Step: Sending Your First File

1. Visit https://goodsign.io/goodsend
2. Click "Upload Files" or drag files into the designated area
3. Select up to 20 files (remember the 10GB total limit)
4. Enter the recipient's name and email address
5. Add an optional message if desired
6. Click "Send Files"
7. If you're a new user, purchase credits through our secure Stripe payment portal
8. Confirm the send
9. Track delivery through your dashboard

Managing Your Credits

• Each send costs 1 credit ($1.50)
• Credits are purchased in minimum bundles of 10 ($15)
• Payment is processed securely through Stripe
• All major credit cards are accepted
• Credits never expire, so purchase in bulk for convenience

Troubleshooting Common Issues

Recipient can't access files:

• Verify the email address was entered correctly
• Check if the 7-day expiration period has passed
• Confirm the recipient is checking the correct email account
• Ask them to check spam/junk folders

Files won't upload:

• Ensure total size doesn't exceed 10GB
• Check your internet connection stability
• Try uploading fewer files in separate sends
• Clear browser cache and try again

Payment issues:

• Verify your credit card information is current
• Ensure your card has international transaction capabilities
• Try a different browser if payment portal doesn't load
• Contact support if charges appear but credits aren't added

Quick Tips

• Send in advance: Remember the 7-day expiration when timing your sends
• Group related files: Send related documents together to use credits efficiently
• Verify before sending: Double-check recipient emails to avoid misdelivery
• Buy credits in bulk: Save time by purchasing more than the minimum 10 credits
• Use tracking: Follow up with recipients who haven't downloaded important files