# how to send large files without compressing > Send large files without compressing or zipping. GoodSend transfers files up to 10GB at full quality — no compression, no quality loss, no hassle. Canonical: https://goodsign.io/goodsendkb/how-to-send-large-files-without-compressing Source: GoodSign — pay-per-document electronic signatures (https://goodsign.io) --- # How to Send Large Files Without Compressing Using GoodSend ## Overview Sending large files without compression is easy with GoodSend. When you need to maintain the original quality and format of your files - such as high-resolution videos, design files, or detailed presentations - GoodSend allows you to transfer files up to 10GB without any compression or quality loss. ## Why Send Without Compression? Compressing files can sometimes result in quality degradation or format compatibility issues. Common scenarios where uncompressed transfers are preferred include: - Professional video files where every pixel matters - Design assets that require precise color accuracy - Medical or technical images requiring full resolution - Legal documents that must maintain original formatting - Audio files where sound quality is critical ## Step-by-Step Guide to Sending Uncompressed Files ### 1. Prepare Your Files - Ensure your files are ready for transfer (up to 20 files per send) - Verify the total size doesn't exceed 10GB for all files combined - No need to compress - GoodSend handles large files in their original format ### 2. Upload Your Files to GoodSend 1. Go to [GoodSend](https://goodsign.io/goodsend) 2. Choose your upload method: - Drag and drop files directly onto the upload area - Click the upload area to browse and select files from your device ### 3. Add Recipient Details 1. Enter the recipient's name and email address 2. Add a message if desired (optional) 3. You can send to multiple recipients by adding additional email addresses ### 4. Complete the Transfer 1. Verify all details are correct 2. Click "Send Files" to initiate the transfer 3. If this is your first send, you'll be prompted to purchase credits - Each send costs 1 credit ($1.50) - Minimum purchase is 10 credits ($15.00) - Payment is processed securely through Stripe ### 5. Track Your Transfer After sending, you can monitor the status of your transfer: - Track when the email is delivered - See when the recipient opens the email - Confirm when files are downloaded ## File Type Support GoodSend supports all file types, including but not limited to: | File Category | Examples | |---------------|----------| | Video | MP4, MOV, AVI, ProRes | | Images | RAW, TIF, PSD, JPG, PNG | | Documents | PDF, DOCX, XLSX, PPTX | | Design | AI, INDD, XD, Sketch | | Audio | WAV, AIFF, MP3, FLAC | | Archives | ZIP, RAR (no need to create these yourself) | ## Important Notes About File Transfers - Files automatically expire and are deleted after 7 days - Recipients receive a secure link via email to download the files - No account is required for recipients to download files - The service maintains end-to-end encryption for security - No file compression occurs during the transfer process ## Troubleshooting Tips **Issue**: Upload seems slow **Solution**: Check your internet connection speed. Larger files naturally take longer to upload. **Issue**: Recipient claims they didn't receive the file **Solution**: Check the tracking information to confirm delivery status. If needed, resend the files. **Issue**: File size exceeds 10GB limit **Solution**: Consider sending files in multiple batches instead of compressing. **Issue**: Credit card payment not processing **Solution**: Ensure your card details are correct and try again, or use a different card. ## Quick Tips - **Save time**: Prepare all files in a single folder before uploading - **Ensure delivery**: Double-check recipient email addresses for accuracy - **Improve security**: Let recipients know to expect the file transfer - **Track efficiently**: Keep the confirmation email for easy access to tracking - **Credit management**: Purchase credits in bulk to have them ready for urgent transfers - **File organization**: Give files clear names before uploading to avoid confusion - **Expiration awareness**: Remind recipients that links expire after 7 days