# 	goodsend file transfer

> GoodSend file transfer — send up to 10GB securely with download tracking, password protection, and expiring links. Pay per transfer, no subscription.

Canonical: https://goodsign.io/goodsendkb/goodsend-file-transfer
Source: GoodSign — pay-per-document electronic signatures (https://goodsign.io)

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# Using GoodSend: The Simple Way to Transfer Large Files Securely

GoodSend provides a straightforward solution for transferring large files securely without the need for a subscription. Whether you're sending important documents, high-resolution images, or large video files, GoodSend makes the process simple and secure.

## What is GoodSend?

GoodSend is a pay-as-you-go file transfer service that costs just $1.50 per send. It's designed for businesses and individuals who need to send large files occasionally without committing to a monthly subscription.

## Key Features

- **No subscription required** - Pay only when you send files
- **Secure encryption** for all file transfers
- **Send up to 20 files** in a single transfer
- **10GB total file size** limit per transfer
- **7-day file availability** before automatic expiration
- **Comprehensive tracking** of email delivery, opens, and downloads
- **Support for all file types**
- **Simple, intuitive interface** for both senders and recipients

## How to Send Files with GoodSend

### Step 1: Upload Your Files
1. Go to [GoodSend](https://goodsign.io/goodsend)
2. Either drag and drop your files into the upload area or click to select files from your device
3. You can upload up to 20 files with a combined size of up to 10GB

### Step 2: Enter Recipient Information
1. Enter the recipient's name and email address
2. Add a message if needed
3. Review your files to ensure you've selected the correct ones

### Step 3: Complete the Send
1. Click the "Send" button
2. One credit ($1.50) will be deducted from your account
3. The recipient will receive an email with a secure link to download the files

### Step 4: Track Your Send
1. After sending, you'll be able to track:
   - When the email was delivered
   - If and when the recipient opened the email
   - If and when the files were downloaded

## Purchasing Credits

GoodSend operates on a credit system:

- Each file send costs 1 credit ($1.50)
- Credits are purchased in minimum blocks of 10 ($15)
- Purchase credits securely through our Stripe payment portal
- All major credit cards accepted

## When to Use GoodSend

GoodSend is ideal for:

| Scenario | Why GoodSend Works |
|----------|-----------------|
| Client deliverables | Secure, professional delivery with tracking |
| Large media files | Handles files too large for email |
| Confidential documents | Encryption ensures data security |
| Occasional large transfers | Pay only when you need the service |
| Time-sensitive materials | Track when recipients access files |

## File Security and Management

- All files are encrypted during transit and storage
- Files are automatically deleted after 7 days
- No need to manually clean up or manage stored files
- Recipients access files through a secure link, no account creation required

## Troubleshooting

### Common Issues and Solutions

- **Recipient can't find the email**: Ask them to check spam folders and add goodsign.io to their safe senders list
- **Upload is slow**: Try a more stable internet connection or upload smaller files individually
- **Files not downloading**: Ensure the 7-day period hasn't expired; resend if necessary
- **Payment issues**: Verify your credit card details or try an alternative payment method

## Quick Tips

- Purchase credits in bulk to have them ready when you need to send files
- Notify recipients by text or phone that you've sent files via GoodSend
- For time-sensitive transfers, check the tracking to confirm receipt
- Use descriptive file names to help recipients identify the contents
- If sending multiple files, consider organizing them in a ZIP archive first
- Always double-check recipient email addresses to avoid sending sensitive files to incorrect contacts