# filemail vs smash > Filemail vs Smash — detailed comparison of features, file size limits, pricing, and speed. Find the best file transfer tool for your needs. Canonical: https://goodsign.io/goodsendkb/filemail-vs-smash Source: GoodSign — pay-per-document electronic signatures (https://goodsign.io) --- # GoodSend vs Filemail vs Smash: Comparing File Transfer Services ## Overview When choosing a file transfer service, it's important to understand how different options compare. This article examines how GoodSend stacks up against two popular alternatives: Filemail and Smash. ## Key Features Comparison | Feature | GoodSend | Filemail | Smash | |---------|----------|----------|-------| | Cost | $1.50 per send (pay-as-you-go) | Free tier with limitations; Premium from $15/month | Free tier with limitations; Premium from $10/month | | Subscription Required | No | Yes, for premium features | Yes, for premium features | | Maximum File Size | 10GB total (up to 20 files) | 30GB (premium) | Unlimited (premium) | | File Expiration | 7 days | 7 days (free), 30 days (premium) | 14 days (free), unlimited (premium) | | Tracking Features | Complete tracking (delivery, opens, downloads) | Basic tracking (premium only) | Basic delivery confirmation | | Security | End-to-end encryption | Encryption (premium only) | Encryption | ## Why Choose GoodSend Over Alternatives ### Advantages Over Filemail 1. **Cost Efficiency**: GoodSend's pay-as-you-go model ($1.50 per send) is more economical for occasional users than Filemail's subscription model starting at $15/month. 2. **No Hidden Costs**: With Filemail's free tier, you'll face significant limitations on file size and features. GoodSend offers all premium features at a single transparent price. 3. **Complete Tracking**: GoodSend provides comprehensive tracking on all sends, while Filemail reserves tracking for premium users. 4. **User Experience**: GoodSend offers an intuitive drag-and-drop interface that many users find more streamlined than Filemail's multi-step process. ### Advantages Over Smash 1. **Predictable Pricing**: While Smash offers a free tier, its limitations push most business users toward their subscription model. GoodSend's pay-per-use model means you only pay for what you actually use. 2. **Security Focus**: GoodSend prioritizes security across all transfers, while Smash's security features vary between free and premium tiers. 3. **Business Reliability**: GoodSend is designed specifically with business needs in mind, offering more professional delivery and tracking than Smash's more consumer-oriented approach. 4. **No Wait Times**: Smash free tier users often experience longer upload and download times. GoodSend provides consistent, fast performance for all users. ## Use Case Examples ### When GoodSend Is Ideal **Scenario**: A graphic design agency needs to send large design files to clients several times per month. **Solution**: With GoodSend, they pay only $1.50 per transfer, spending perhaps $15-20 monthly for occasional large file transfers. Using Filemail or Smash would require paying for a monthly subscription ($10-15) regardless of actual usage. **Benefit**: The agency saves money during slow months while maintaining professional-grade security and tracking. ### When Alternatives Might Work **Scenario**: A video production company sends multiple huge files daily. **Solution**: In this high-volume case, a subscription service might be more cost-effective. **Recommendation**: Calculate your monthly send volume. If you send more than 10 large file packages per month, compare subscription costs. For lower volumes, GoodSend remains the most economical choice. ## How to Get Started with GoodSend 1. Visit [https://goodsign.io/goodsend](https://goodsign.io/goodsend) 2. Purchase credits through our secure Stripe payment portal (minimum purchase: 10 credits at $1.50 each) 3. Upload your files (drag and drop or select) 4. Enter recipient information 5. Send securely and track delivery ## Troubleshooting Common Issues **Issue**: Recipient claims they didn't receive the file. **Solution**: Use GoodSend's tracking feature to verify if the email was delivered and opened. You can resend the link if needed. **Issue**: Need to send files larger than 10GB. **Solution**: Consider breaking your transfer into multiple sends or compressing files before sending. ## Quick Tips - Purchase credits in bulk to