# 	file transfer tool

> Compare file transfer tools for sending large files. GoodSend offers pay-per-use transfers up to 10GB with tracking — no subscription or account needed.

Canonical: https://goodsign.io/goodsendkb/file-transfer-tool
Source: GoodSign — pay-per-document electronic signatures (https://goodsign.io)

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# Understanding GoodSend: Your On-Demand Secure File Transfer Solution

## What is GoodSend?

GoodSend is a pay-as-you-go secure file transfer service designed for businesses and individuals who need to send large files occasionally without the commitment of a subscription. For just $1.50 per send, you can securely transfer files up to 1GB in size with full tracking capabilities.

## Key Features

| Feature | Details |
|---------|---------|
| Cost | $1.50 per send (1 credit) |
| File Size | Up to 1GB per file |
| Number of Files | Send up to 20 files at once |
| Total Transfer Size | Up to 10GB combined per send |
| Security | End-to-end encryption |
| Tracking | Email delivery, open and download tracking |
| File Expiration | 7 days automatic expiration |
| File Types | All file types supported |

## How GoodSend Works

### For Senders

1. **Upload Your Files**: Drag and drop files into the upload area or click to select files from your computer.
2. **Enter Recipient Details**: Add the name and email address of the person you want to receive your files.
3. **Send**: Confirm and send your files. One credit ($1.50) will be used per send.
4. **Track**: Monitor when your recipient receives the email, opens it, and downloads the files.

### For Recipients

1. **Receive Email**: Recipients get an email with a secure link to download the files.
2. **Access Files**: By clicking the link, recipients can securely access and download the shared files.
3. **Download**: Files can be downloaded individually or all at once.

## Managing Your Credits

Credits are the currency of GoodSend:

1. **Purchase Credits**: Buy a minimum of 10 credits at $1.50 each through our secure Stripe payment portal.
2. **Use Credits**: Each file send uses 1 credit, regardless of file size (up to limits).
3. **Track Usage**: Monitor your remaining credits in your account dashboard.

## Best Practices for Using GoodSend

1. **Compress Large Files**: Consider zipping files to maximize your 10GB total transfer limit.
2. **Notify Recipients**: Let your recipients know to expect a file from GoodSend, especially for first-time users.
3. **Check Expiration**: Remember that files expire after 7 days - inform recipients if they need to download promptly.
4. **Verify Email Addresses**: Double-check recipient email addresses to ensure delivery.

## Troubleshooting Common Issues

### Recipient Can't Access Files

* Verify the email address was entered correctly
* Check if the 7-day expiration period has passed
* Ensure the recipient is checking the correct email account
* Ask them to check spam/junk folders

### Upload Problems

* Confirm file size is under 1GB per file
* Ensure total transfer size is under 10GB
* Check your internet connection stability
* Try uploading fewer files at once if experiencing issues

### Payment Issues

* Verify your credit card information is current
* Ensure you're using a supported payment method
* Contact support if credits were purchased but not added to your account

## Security Information

GoodSend takes security seriously by implementing:

* End-to-end encryption for all file transfers
* Secure payment processing through Stripe
* Automatic file deletion after 7 days
* No storage of files beyond necessary transfer period

## Quick Tips

* 🔑 Purchase credits in bulk to always have them available when needed
* 📱 GoodSend works on mobile devices too - send files from anywhere
* 📅 Set a calendar reminder about file expiration if sending time-sensitive documents
* 📂 Organize files with clear naming conventions before uploading for recipient convenience
* 🔔 Enable notifications to know exactly when recipients download your files
* 🔒 For highly sensitive files, let recipients know to download immediately and store securely

Visit [https://goodsign.io/goodsend](https://goodsign.io/goodsend) to start sending your files securely today.